Guides / Hurricane prep

The hurricane IT checklist.

What to do with your computers, data, internet and phones before hurricane season, when a storm is named and after it passes. Written for Gulf Coast small businesses.

Phase 01 · By June 1

Before the season

  • Confirm backups run automatically and a copy is kept off-site, away from your building
  • Do a test restore. A backup you haven't restored from is a guess
  • Check UPS batteries on servers, network gear and key computers. Most last 3 to 5 years
  • Make sure every employee can work remotely: laptop, VPN or cloud access, and MFA on their phone
  • Save your IT, internet provider, phone provider and insurance contact numbers somewhere that isn't your office computer
  • Move important shared files to the cloud (like SharePoint) if they still only live on a server
  • Take photos of your equipment and serial numbers for insurance
  • Consider internet failover if your business can't run without internet

Phase 02 · 72 to 24 hours out

When a storm is named

  • Confirm the most recent backup completed and the off-site copy is current
  • Send laptops home with the people who use them
  • Forward the main phone line to a cell phone, or confirm your VoIP app works on staff phones
  • Move equipment off the floor and away from windows where you can
  • Plan the shutdown: who turns off what, and in what order
  • Shut down servers and computers cleanly before power is lost, then unplug them from the wall

Phase 03 · Before you power up

After it passes

  • Don't power anything on if there's any chance it got wet. Water plus power is how data gets destroyed
  • Power up in order: internet modem, firewall, switches, then servers, then computers
  • Confirm internet and phones are working, then check that the server and key software come up
  • Verify backups are running again
  • Watch for storm-related scams: fake FEMA, insurance and contractor emails ramp up after every storm
  • Call us if anything won't come back. Don't keep power-cycling a server that won't boot

FAQ

Storm questions

Should we unplug computers before a hurricane?

Yes. Shut them down properly, then unplug them from the wall or UPS. Surge protectors don't stop everything, and power often comes back with spikes.

Is cloud backup enough for a hurricane?

Off-site cloud copies are the most important part, because they survive if your building doesn't. Pair them with a local backup for faster everyday restores.

How do we keep working if the office is closed?

Make sure everyone can reach email and files from a laptop at home, the phones can ring through to cell phones, and MFA works on their personal phone.

Want a second set of eyes before the season?

We'll review your backups, battery backups and remote access and tell you what would and wouldn't survive a direct hit.