Backup / Disaster recovery
Backups you can actually restore.
Anybody can say they have backups. The question is whether you can get back to work after a dead server, ransomware or a hurricane, and how fast.
Most of the “backups” we find are an external drive that stopped working months ago, or a sync folder that would happily copy ransomware to every device. Neither one gets you back to yesterday.
We set up image-level backups for servers and important workstations, keep copies off-site, and test restores on a schedule so the first time you find out whether it works isn't during an emergency.
What's included
- Image-level backups of servers and key workstations
- Automatic off-site cloud copies, kept separate from your network
- Microsoft 365 backup for email, OneDrive and SharePoint
- Monitoring that alerts us when a backup fails, not when you need it
- Scheduled test restores
- A written recovery plan based on your RPO and RTO: how much you can lose and how long you can be down
- UPS battery backup for servers and network gear
Built for hurricane season
On the Gulf Coast, disaster recovery isn't theoretical. Power outages, flooding and evacuations all hit your IT. A good plan means your data is already off-site before a storm is named, and your team can keep working from wherever they end up.
Our hurricane IT checklist walks through what to do before the season, when a storm is coming and after it passes.
FAQ
Backup & Disaster Recovery: common questions
Isn't OneDrive a backup?
No. OneDrive syncs, which means deletions and encrypted files sync too. It's great for access, but you still need a real backup with older versions you can restore.
How often should backups run?
That depends on your RPO: how much work you could stand to lose. For most offices, servers back up several times a day and workstations at least daily.
How long does a full restore take?
It depends on the size of the data and the setup. With image-level backups, a server can often be running again the same day, sometimes on temporary hardware while the real replacement is ordered.
Find out where your IT stands.
A free assessment is a walk-through of your computers, network, email and backups, followed by a plain-English list of what's fine, what's risky and what we'd fix first. No obligation, no scare tactics.